Operations
Content
Your Tasks & Order Deadlines
WHAT TO DO AND WHEN TO DO IT
Click the appropriate links under the CONTRACTOR TYPE to be redirected to the forms and/or contractor website for more information. Double check the dates for these services by going to the forms in this manual. Show Management will not be held accountable for any misprints to any of the dates that are listed below. The responsibility lies with the exhibitor.
Note the DEADLINE DATES - completing these early can save you up to 30%.
SHEPARD is the Official General Contractor of the ALUMINUM USA 2025 and will maintain an Exhibitor Service Center during set up, show days and dismantling. All other Official Show Contractors will also be set up in this area as well. All inquiries regarding booth services and orders should be made at the Exhibitor Service Center including booth furnishings, labor, freight, utilities, and special show services.
NOTICE TO EXHIBITORS REGARDING NON-OFFICIAL CONTRACTORS
The companies listed below have been appointed as the only Official Contractors providing the stated services for this event. Show Management carefully considers the selection of Official Contractors based on quality of service, variety of products, price, and reputation. Since these contractors frequently work on more than one show with us, they value the business of our customers and provide quality products and services.
Some companies may misrepresent themselves as being an official contractor so please be sure to check the list in the exhibitor manual or give us a call.
Things to watch for if you are considering the services of a non-official contractor are hidden charges for material handling, labor, and shipping that you might not pay otherwise (for example on carpet rental), control over delivery time, availability during move in and leverage if something goes wrong. Also be advised that non-official contractors will need to abide by the Exhibitor Appointed Contractor procedures, provide insurance certificates, etc. in order to gain access to the Show Floor.
Audio Visual
Contractor: MCC - LMG
Due: May 10, 2025
Booth Accessories
Contractor: Shepard
Due: May 7, 2025
Booth Carpet
Contractor: Shepard
Due: May 7, 2025
Booth Counters & Displays
Contractor: Shepard
Due: May 7, 2025
Booth Furniture
Contractor: Shepard
Due: May 7, 2025
Booth/Carpet Cleaning
Contractor: Shepard
Due: May 7, 2025
Catering
Contractor: MCC
Due: May 10, 2025
Custom Booth Furnishings
Contractor: Shepard
Due: April 28, 2025
Customs/International Freight
Contractor: Phoenix International
Due: N/A
Electrical
Contractor: MCC
Due: May 10, 2025
Exhibitor Insurance
Contractor: Risk Strategies
Due: N/A
Rigging
Contractor: Shepard
Due: May 7, 2025
General Contractor
Contractor: Shepard
Due: May 7, 2025
Hanging Sign Order Form
Contractor: Shepard
Due: May 7, 2025
Hotel Info
Contractor: Connections
Due: N/A
Onsite Storage Order Forms
Contractor: Shepard
Due: May 7, 2025
Request to Use an EAC
Contractor: EAC Management
Due: May 7, 2025
Shipments Direct to Show
Contractor: Shepard
Starts May 25, 2025
Shipments to Warehouse
Contractor: Shepard
April 28 – May 16, 2025
Show Labor
Contractor: Shepard
Due: May 7, 2025
Telephone/Internet
Contractor: MCC
Due: May 10, 2025
From time to time, exhibitors may be contacted by third parties purporting to sell data on the attendees of Aluminum USA. These offers are FRADULENT and are in no way connected with Aluminum USA or RX Global. RX Global does NOT sell any attendee data and any such emails should be treated as spam. If you are ever in doubt about the authenticity of a potentially fraudulent offer related to Aluminum USA, please contact your Sales Associate.
Operational Documents & Order Forms
Please click here to view a full list of operational documents and order forms for your reference.
Supplier A-Z
This is a comprehensive list of Official Suppliers of Aluminum USA 2025. If you do not see a supplier's name in this list when you receive correspondence then you are not ordering from an Official Supplier. Please consult the list below or contact the Operations team if you are in any doubt.
REQUEST TO USE AN EXHIBITOR APPOINTED CONTRACTOR
EAC Management
WARNING: Unsolicited Marketing Communications
It has come to our attention that our customers are increasingly being targeted by companies claiming to supply exhibitor/visitor/participant lists and details relating to our events and products at a cost. Be vigilant – this data is likely fraudulent. If you receive any such unsolicited offers, please do not respond unless you have checked with us first.
RX Global does NOT sell or pass your data to any third party without your permission.
Logistics: Traffic, Deliveries, Lifting & Storage
Please refer to the U.S. Customs & International Shipping Instructions - Phoenix.