September 1-2, 2021
Louisville, KY

Exhibitor FAQ's


Below you will find answers to Frequently Asked Questions

What are the event date and times?
September 1-2, 2021

What are the exhibitor registration hours?
September 1, 2021 8:30am – 5:00pm
September 2, 2021 8:30am - 2:00pm

What is the address of the Kentucky International Convention Center? 
221 S 4th St
Louisville, KY

Is Shipping and Material Handling the same thing?
No. Shipping and Material Handling are not the same thing. Shipping is the transportation of your items from your location to the convention center. You are responsible for hiring a transportation company for shipping your materials. Material Handling is the action of receiving your shipment at the convention center and bringing it to your booth space. Freeman is ALUMINUM USA’s official contractor and will facilitate your material handling. There is a cost associated with this—called "drayage" and you will receive a drayage bill from Freeman in your booth.

How can I lower my Freeman costs?
Freeman is the official ALUMINUM USA contractor and they do offer discounts for exhibitor orders placed on their website. Visit the Exhibitor Manual, Coming Soon. You can create an account with Freeman at:

How much does Electricity cost?
Electricity can be ordered through the Javits Center and there are different levels of electricity offered to fit your needs. Access the electricity order form in the Exhibitor Manual, coming soon.

Where do I order items I need for ALUMINUM USA?
Inside the Exhibitor Manual, you will find a Checklist, which will provide all of the important due dates.

How can I anticipate my Drayage costs?
Drayage is calculated based on the weight of your items and how they are shipped. Login to your Freeman account to access the Freeman Calculator and estimate your costs.

I cannot access the Exhibitor Dashboard, what should I do?
If you need help accessing your Exhibitor Dashboard, please contact Customer Service at 877-232-8845 or 203-840-5646 or email If you have additional questions, contact your Customer Success Manager.

Does registering as an Admin on the Exhibitor Dashboard automatically register me for an exhibitor badge?
No. Registering as an admin on the Exhibitor Dashboard will only give that person access to the dashboard. You will have to register separately for badges. Exhibitor badge registration is now available in the Exhibitor Dashboard.

What are the move-in hours?
Coming Soon

Will my crates be in my booth when I get there?
This is based on the floorplan. Typically all exhibitors’ crates are returned within 8-hours of show end.

What if I don’t ship my boxes to the Show? Can I hand carry my boxes?
Yes. If these boxes are light enough for a single person to carry into the convention center, you are permitted to carry.

Is WiFi available on the ALUMINUM USA show floor?
There will be WiFi- available throughout the show Floor for light use. The Wi-Fi does not replace a hardline internet connection. If you need more support, make sure to order a hardline internet connection for your booth. Access the Telephone/Internet order form in the Exhibitor Manual.

How can I request a no cost Technical Conference and Exhibit Hall Badge for my customers?
ALUMINUM USA is excited to offer exhibitors FREE Customer Invitations—personalized eVites and web banners to feature your webpage, market your presence at ALUMINUM USA and provide free registration to your customers, at no extra charge to you!

Is there a dress code for the event?
A trade show where business is conducted, attendees and exhibitors maintain professional or business casual attire.